Privacy policy
Last updated: 31 October 2026.
Information under Article 13 of the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Controller
- Name: Provenetic Technologies, S.L.U.
- NIF: B16405821
- Registered address: Calle Velázquez, 2, 04700 El Ejido (Almería), Spain
- Contact email: hello@provenetic.com
- We have not appointed a Data Protection Officer, as we are not required to. Write to hello@provenetic.com with any privacy question.
2. Data we process
Details you send when applying for a pilot or emailing us: your name, work email, company, role, and the agent and action you describe. If you consent to analytics, aggregated page-view statistics (see the Cookie policy).
3. Purposes
To respond to your pilot application or enquiry and to follow up about a possible pilot. If you consent, to understand in aggregate how the site is used.
4. Legal basis
Replying to your application and taking steps at your request before a possible contract (Art. 6(1)(b) GDPR). Follow-up B2B communication about the pilot you asked about, based on our legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR); you can object at any time. Hosting and security logs (such as IP addresses): our legitimate interest in running the site securely (Art. 6(1)(f) GDPR). Optional analytics: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time via Cookie settings.
5. Retention
We keep pilot application and enquiry data for 12 months after our last contact with you, unless a contract follows, in which case it is kept for the life of the contract and then for the periods required by law. We then delete it. Server logs are kept only for as long as our hosting provider retains them.
6. Recipients and processors
We do not sell your data or share it with third parties for their own purposes. These providers process it on our behalf under data processing agreements:
| Processor | Purpose | Location / transfer safeguards |
|---|---|---|
| Google Ireland Ltd. (Google Workspace) | Receiving and answering email | EU; possible transfers to the US under the EU–US Data Privacy Framework and Standard Contractual Clauses |
| Vercel Inc. | Website hosting and server logs; Web Analytics only if you consent | US; Standard Contractual Clauses (and the EU–US Data Privacy Framework where applicable) |
7. International transfers
Where a processor handles data outside the European Economic Area, the transfer relies on the European Commission's adequacy decision for the EU–US Data Privacy Framework and/or Standard Contractual Clauses.
8. Your rights
You can request access, rectification, erasure, restriction, objection and portability, and withdraw consent at any time, by writing to hello@provenetic.com. If you think we have not handled your data properly, you can complain to Spain's data protection authority, the Agencia Española de Protección de Datos (aepd.es).